Want an exciting role working for an innovative company? Browse our vacancies below.

IT

Are you a passionate project manager who is looking for a successful organisation to which you can contribute and share successes with? Are you a driven individual who relishes the challenge to succeed if the odds aren’t always in your favour? Do you prefer to manage projects within an agile development team? If you have answered yes to three questions so far then this would be an ideal role for you!

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Digital

This is an exciting opportunity to contribute to AO.com’s unique way of managing marketing relationships with manufacturer partners. You will play a critical role in the development of an ‘always on’ customer lifecycle approach to the customer journey and supporting the company’s overarching trade objectives, including increasing repeat purchase ratios.

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Digital

Your position will focus mainly on analysing, interpreting and delivering in-depth actionable insights into customer behaviour on our websites in support of continually optimizing performance. This role will be an integral part of the efforts of understanding and improving the onsite customer journey.

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Talent Team

A rare opportunity within our internal recruitment team is now available in our Manchester City Centre office! You will be working alongside the recruitment manager and the in house recruitment team, to ensure the sales function has a continuous pipeline of world class sales talent.

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Customer Services

OUR NEXT START DATE: END OF MAY
You will be RELENTLESS and display PASSION while delivering a fantastic customer experience not because it’s expected but because you CARE! You will be expected to have FUN and show POSITIVITY while demonstrating ADAPTABILITY to the needs to our customers and the business. We TRUST you to take ownership and be INNOVATIVE when finding a solution. You need to be both ROBUST and HUMBLE at the same time!

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Contact Centre

Are you a passionate, highly driven Sales Manager that can successfully motivate and a drive a team of Sales Executives? Then this role could be for you! You will be experienced to Coach and develop sales team members to excel at their role exceeding targets set!

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Digital

We are looking for an ambitious Email Marketing Executive to help support the delivery of a best in class email programme, developing the customer journey across multichannel touch points and driving the key kpi of increased repeat purchase frequency.

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Digital

The visual merchandiser will plan and co-ordinate the implementation of all onsite promotional and propositional messaging, including copy, creative, signposting and space planning. Working alongside the creative and trading teams, the merchandiser will play a key role in reviewing and mapping out the customer journey, ensuring consistency and a clear path to purchase.

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Purchasing

To plan, source and manage a defined range of branded products in-line with market trends and competitor activity. Collaborating across multiple departments both internally and externally achieving mutually agreed targets.

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Digital

Working within the Acquisition Team and liaising with core teams across the business, you will continually look to better understand our customers and products to offer relevant and targeted campaigns.

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Digital

At AO the customer lies at the heart of everything we do and as our Acquisition Manager, you would have the opportunity to define and cultivate how we deliver exceptional customer experience across the acquisition channels.

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Operations

Working within the Commercial Operations team to understand and suggest improvements to the customer journey. You will be passionate about the customer’s experience and fanatical about finding ways in which we can make it better. A love of numbers, a good knowledge of Excel and willingness to learn about and engage with all areas of the business is essential. You will use your initiative and constantly come up with new ideas, communicating the findings to the business and performing cost/benefit analysis.

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Digital, IT

Working with a small team of passionate designers you’ll understand the research provided at the start of a project and use it to create considered design for our customers. Achieving a design that works requires an iterative process – working closely with other designers, project owners, PMs, developers, optimisation teams, content writers, product specialists, analytic teams & sometimes even our CEO. To do this you’ll need to be self-motivated to meet challenging deadlines with a ‘can do’ attitude.
We are looking for someone who is not afraid to question the norm, who is passionate, innovative and loves solving problems. As a leading online retailer, millions of customers each year will see and enjoy your work!

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IT

Do you believe that a defect prevented is better than a defect caught? Above all else, do you care deeply that the customer gets what they need?
We do, and that’s why we want a Junior Test Engineer to come join our Web team who are responsible for the ao.com website. You will help us to ensure our software has high quality baked in, and our customers are part of the team.

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Brand

Joining the PR & Communications team, your role will be to support the content marketing manager and the PR manager in implementing the content marketing strategy, maintaining and updating the AO Life content hub and becoming an authority on everything technology.

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IT

The successful candidate will report to the Senior Business Analyst and be responsible for analysing, understanding and documenting objectives and requirements of business stakeholders.

As a member of the Projects team a key expectation of the role is to support agile development teams with understanding, planning, implementing and delivering to market in a collaborative and fast paced environment.

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Digital

We are looking for a unique kind of designer. A designer with intelligence, an eye for detail and a passion for UI/UX. Do you place elements on a web page with thought, consideration and justification?

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Digital

We’re looking for a passionate Customer Journey Specialist, who’s ready to make their mark in our fast-paced, dynamic Marketing Team and help us define the future of our platform in the UK and Europe.

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Digital

With plans to expand further into Europe in throughout 2015 we are on the lookout for the very best developer to lead our newly formed International platform UI development stream. Sat within the platform team, the purpose of the international stream is simple; we want to build the best e-commerce websites in Europe and give our customers an experience to smile about, no-matter what language they speak.

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Digital

You’ll work alongside highly experienced designers, front and back-end developers, analysts, project managers and directors. You will be expected to have some previous HTML, CSS and JavaScript experience, with a view to delivering pixel perfect landing pages from high fidelity mocks. You will be developing fully responsive pages that need to be cross-browser compliant so a keen eye for detail is essential.

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IT

You will work closely with our warehouse and logistics operations to make them the best they can be. At the same time we will support your personal development and allow you to unlock your professional potential becoming a valued member of the IT Department.

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Contact Centre

NEXT START DATE: 11th May 2015
Our phone-loving Sales Team are the people that keep our products selling and our customers smiling!

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IT

To provide high level 3rd line support to the business whilst working with a very dynamic and driven team. To work on the delivery of cutting edge technology’s in a rapidly expanding and dynamic company. The candidate will have a strong ability to offer high level technical expertise regarding the stability and growth of both current and future systems.

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Contact Centre

Working within a dynamic fast paced sales office. Warm calling existing customers selling a value added service

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IT

As we are a leading online retailer, millions of customers each year will see and enjoy your work. You’ll be responsible for the design and development of exciting, industry-leading business systems.

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